First steps

Your store arrives working but empty. This is the order to do things in — each step depends on the ones above it, and doing them out of order is what causes the confusing problems.

The order

1. Store settings — your business name, store URL, tax rate. Orders cannot be priced correctly until the tax rate is right.
2. Payments — connect Razorpay. Until this is done nobody can check out.
3. Shipping — at minimum a flat rate. A store with no shipping method will not let a customer complete an order.
4. Look and feel — logo, colours, fonts.
5. Categories, then attributes if you sell variants.
6. Products. Do one completely, end to end, before doing fifty.
7. Pages and navigation — home page sections, About, policies, menus.
8. Place a test order yourself, pay for it, and refund it.
9. Only then: WhatsApp, campaigns, recovery, AI.

The test order matters

Before you tell anyone the store is open, buy something from it. Use a real payment method and a real address, then refund yourself. It is the only way to find out whether:

• Payment actually completes and the order appears in the admin.
• Shipping was calculated and charged.
• Tax appears correctly on the order.
• The confirmation email arrives, and reads the way you want.
• The order can be fulfilled and a shipment booked.

Nearly every "the store is broken" message traces back to a step above being skipped. Twenty minutes here saves a bad first week.

Before you launch

Still stuck? Message us on WhatsApp — we would rather answer than have you guess.