Everything people ask before they buy.

For the build described on the pricing page, yes — one payment, no subscription, no revenue share and no licence renewal. What continues afterwards are your own accounts: hosting and domain with your provider, Razorpay's transaction charges, Shiprocket's shipping rates and Meta's WhatsApp conversation pricing. None of that is billed by us or routed through us.

It depends on the provider and the plan you choose, which is exactly why we don't bundle it — you'd be paying our margin on someone else's server. A new store runs comfortably on a small shared or basic VPS plan; a busy one wants more. We'll recommend something sensible for your order volume on the call, but the account and the bill stay in your name.

No, and we have no technical ability to. Razorpay settles directly into your bank account. We are never in the payment path.

Half at kickoff, half at handover, with a GST invoice. There is no auto-renewal, because there is nothing to renew.

Anything running PHP 8 and MySQL — Hostinger, DigitalOcean, AWS Lightsail, Linode, a cPanel plan you already pay for, or your company's own server. There's no proprietary runtime and no container platform you're forced onto.

Yes, at handover, along with the database and every admin credential. It's ordinary PHP and MySQL, so any competent developer can read it, extend it or move it.

Copy the files, move the database, repoint the domain. It's a normal PHP application, so any host that runs PHP 8 will take it. We can do the move for you as a small separate job if you'd rather not.

Your store keeps running. It's on your hosting, under your accounts, with code you hold. Nothing phones home and nothing expires. That is the whole point of buying rather than renting.

Typically seven to ten working days from kickoff to a live store on your domain, assuming your branding is ready and your Razorpay and Shiprocket accounts exist or can be opened quickly.

No, but you won't be typing them in one by one either. The build includes a bulk importer: you fill in an Excel template and upload it, and the catalog loads in one go. Preparing that sheet is your side of the work, and we walk through the whole process in the training session.

Through the bulk importer. You export your products to a spreadsheet, arrange them into our Excel template, and upload the file — the whole catalog goes in at once rather than one product at a time. We show you how in the training session. Preparing the sheet is your side of it; most brands can pull a usable export out of whatever they're on today.

No. Historical orders and customer records stay where they are — transferring them isn't part of the build and isn't something we take on separately. Your new store starts its order history on day one. If keeping years of past orders inside the same system is essential to you, say so on the call and we'll tell you honestly that we're not the right fit.

Yes. Pages are assembled from sections you reorder yourself, headers and footers have several styles, and your colours, fonts and logo are applied during the build. Anything beyond that is custom work, quoted separately.

Because you own the code, you're not waiting on an app vendor to build it — any PHP developer can. We're available for that work too, priced per project, with no retainer.

Not for daily use — products, orders, shipments, coupons and messages are all managed from the admin. You'll want someone technical, or us, for anything involving the server itself: upgrades, restores, that sort of thing.

You do, or whoever you appoint, because it's your server. Most hosts include automated backups you can switch on in a few clicks, and we set that up during deployment and show you how it works.

Thirty days after launch for bugs and questions. After that there's no support plan you're obliged to buy — engage us per task if and when you want to.

Yes, invoicing accommodates GST. Your accountant should still confirm the setup matches how your business files — we build the software, we don't give tax advice.

Yes. COD sits alongside prepaid, with pincode serviceability checks before checkout and optional phone verification so a fake order costs you a message rather than a courier round trip.